Help and information
Frequently asked questions
We've gathered answers to the questions we hear most often from our customers — both individuals with a big load of laundry and businesses looking for regular laundry services. Can't find your answer? Get in touch.
Section 1
For individuals
Everything you need to know before you drop in with a duvet, a rug or a pile of bed linen.
Above all the large items that won't fit in a home washing machine: duvets, pillows, bedspreads, blankets, bed linen, towels, sleeping bags, as well as rugs, runners and workwear and sportswear. Professional Speed Queen washers handle both everyday laundry and larger, heavier textiles.
Yes. We have professional Speed Queen washers and dryers with a load capacity of up to 19 kg — several times more than a typical home washing machine. In a single cycle you can wash, for example, two duvets or a full set of bed linen for the whole family.
Convenient and token-free — you pay by card, BLIK or cash directly at the machine. When paying with cash, change is given in coins.
A full wash and dry cycle usually takes around 45 minutes, depending on the programme you choose and the type of textiles. Thanks to Speed Queen's fast cycles you don't lose your whole day — you can wait on site or come back for your laundry.
You don't have to, but you can. On site you can buy a detergent and softener set from just 5 zł — it is then dosed automatically in the right proportions. And if you prefer your favourite brands, you're welcome to use your own detergent and softener. We're flexible!
The laundry is open 7 days a week, from 7:00 to 22:00, last purchase at 21:50. You can wash in the evenings and at weekends too, whenever it suits you.
Yes. There are parking spaces in front of the laundry at ul. Zakładowa 9AA, so you can conveniently pull up right by the entrance even with large, heavy laundry.
Section 2
For businesses
Paperwork, billing and organising regular laundry services for businesses and institutions.
Full B2B offerYes. Every service for businesses and institutions is billed with a VAT invoice, with a convenient payment term and full documentation for your accounts.
Yes. We base ongoing cooperation on framework agreements with an agreed scope of services, price list and service terms. This solution also works well in tender procedures.
For business clients we set a fixed schedule of turnaround tailored to the rhythm of your operations — weekends included. We agree the frequency and dates individually when preparing the offer.
We serve, among others, schools, boarding schools and dormitories, factories and industrial plants, hotels, hospitality and sports clubs, as well as public offices, offices and large companies. We have a dedicated offer for each sector — you'll find the details on the business page.
Simply fill in the enquiry form on the business page or get in touch with us via the contact page. We'll prepare a free, no-obligation quote — we usually reply within one business day.
Didn't find your answer?
We're happy to answer any question — write to us or give us a call. We'll help you find the right solution, whether for a single load or regular service for your business.